Building capability matters

As the economy and labour force change a key to building a sustainable, resilient and profitable business is investing in the capabilities of your people.

A study published in Harvard Business Review points to capability building in your teams leading to impressive business gains with.

• Up to 20% increase in sales
• Up to 30% increase in profit
• Up to a 72 point decrease in staff turnover
• Up to 60% decrease in safety incidents

 

So what are the Capabilities you need to invest in to drive such impressive gains?

Literacy and numeracy

This isn't just the basics of reading and writing, but ensuring your people have the role specific literacy and numeracy to excel in their role.

Across industries literacy and numeracy requirements are continually increasing as roles become more sophisticated. 

 

Information and communication technology capability

In this data rich world the ability to gain meaning and communicate that meaning from information drives the decision making process at every level of your business.

People make mistakes when they can't get the information they need to make informed decisions, and those mistakes put your business at risk. 

At Skillpod we have a range of leadership and interpersonal skills microlearns that can help your develop your people's communication skills set. 

 

Critical and creative thinking

There's more to your people that the job they perform, they're a resource that can be used to build your business, but the key to this are critical thinking and creative skills. The ability to identify problems and opportunities and to come up with innovative and successful answers that support your business.

At Skillpod we can build a portfolio of microlearning modules that support your teams critical and creative thinking. 

 

Personal and social capability

Every organisation has different personal and social norms, and training in personal and social capability puts everyone on the same page. Improving communication and interactive skills.

At Skillpod we have a range of communication packages that can help your develop your people's personal and social capabilities. 

 

Ethical understanding

How ethical are your business practices, and how do you convey these ethical standards to your people?

Whether it's in your induction package or part of your teams professional development pathways, reenforcing the ethics of your business is critical to ensure that everyone 'behaves appropriately' and in doing so minimises the risk to your business from inappropriate behaviour.

At Skillpod we can build bespoke modules for your team that reflect your and train your people in your company's ethical expectations. 

 

Intercultural understanding

New Zealand workforces and your customers are an incredibly diverse bunch and the ability of your people to exhibit intercultural understanding is critical to their functioning in your business

Our Unconscious Bias collection, can help your team overcome unconscious biases that could be holding them and your business back.  

 

If you want to build your people capabilities we can help you create your capability frameworks and create a learning journey with Smartskills that will help cement your business success.